Executive – After Sales Service – Mandideep, Madhya Pradesh


Function :

After Sales Service

Education

BE ( Electronics and Telecommunications ) , BE ( Electronics and Instrumentation Engg ) , BTech ( Electronics ) , BTech ( Electrical & Electronics ) , BTech ( Electronics and Telecommunications ) , BTech ( Electrical Engineering ) , BTech ( Electronics and Instrumentation Engg )

Job Summary

1.Should have extensive experience in After Sales function of installation& commissioning of drives & PLC, DCS

Should be proficient in Problem solving skills.

2..Should have experience of 2-3 years & should have installed minimum 10 PLC /DCS

3.Lead After Sales Service team & provide necessary technical guidance whenever required.

4.Maintain regular contact with Railway officials in loco sheds &

obtain feedback regarding product quality & service.(capture VoC).

5.Monitor & close customer complaints within defined timelines.

6.Work closely in co-ordination with Sales & Materials department to

generate enquiries / Purchase Orders from Loco sheds.

7.Should have very good communication skills; both – verbal & written.

8.Organise training programs for Customer personnel as well as in-house personnel.

9.Should keep himself abreast of current technological advancements & trends.

10.Should be able to obtain competitors information & activities from sites.



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Updated: July 22, 2021 — 5:10 am